Refund policy

Return Period

We offer a 7-day return policy. You may request a return within 7 days of receiving your order.

 

Return Eligibility

To be eligible for a return, the item must:

Be in its original condition as received.
Be unworn, unused, and unwashed.
Have all original tags attached.
Be returned in its original packaging.
Be accompanied by proof of purchase (e.g., e-invoice, receipt, or order confirmation).

Items that do not meet these conditions may not be eligible for a return.

 

How to Start a Return

To initiate a return, please contact us at  info@studiono291.com.

To help us process your request more quickly, please include the following information in your email:

Order number
Full name
Item(s) you wish to return
Brief reason for the return

Once your return request has been reviewed and approved, we will provide you with:

A return shipping label or return shipping instructions
Instructions on how and where to send your package

Please note: Returns sent without prior authorization will not be accepted.

 

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If you receive an item that is:

Damaged, defective, or incorrect please contact us as soon as possible at info@studiono291.com.

We will review your request promptly and, if applicable, arrange an appropriate solution, such as a replacement, exchange, or refund.